Administration Reviews

Helping trustees and employers assess and restore administration quality to ensure confidence

Whether you have chosen to administer your pension scheme in-house or to outsource the administration to a Third Party Administrator (TPA), a review can produce cost and service benefits. If administering your pension scheme in-house, is the team structure right and are you making the best use of technology? If the administartion is outsourced, is it still within an acceptable standard and have cost controls been maintained?

At Pi we work with companies and trustees to review objectives and ensure expectations are met as cost effectively and efficiently as possible. Our independence, market knowledge and depth of experience ensures we can match client needs with objective and pragmatic solutions.

Our approach includes:

Assessment of your objectives and current situation
Operational review of your in-house or third party administration provision
Redefining and negotiating TPA service standards
Mentoring of in house teams
Creation and review of job descriptions
A clear and comprehensive report on all findings
If required a seamless transition to a new TPA – Pi has extensive experience in this area (see Procurement and Outsourcing)

The result – improved service delivery, budget friendly and tailored to your needs.

"During a recent review of advisers, the trustee board clearly gained real confidence from Pi's professional and objective approach. With Pi's involvement the whole process went forward very smoothly and efficiently. Pi also helped negotiate terms in the trustees' favour bringing real value for the long term".

Pensions Lawyer, Bristol based Legal Firm